Shipping policy

  1. Order Processing Time
    All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

  2. Shipping Methods & Delivery Time
    We offer Standard (3–7 business days), Expedited (2–3 business days), and Overnight Shipping (1 business day) options. Shipping times are estimates and may vary based on location and carrier delays.

  3. Shipping Rates
    Shipping costs are calculated at checkout based on your location and chosen shipping method. Free shipping is available on orders over $X (customizable).

  4. Shipment Tracking
    Once your order has shipped, you’ll receive a tracking number via email or SMS. You can use this to track your shipment on the carrier’s website.

  5. Lost or Damaged Packages
    We are not responsible for lost or stolen packages after delivery is confirmed. If your item arrives damaged, please contact us within 7 days with photos, and we’ll work with you on a solution.